We stand behind every product we sell. This page covers returns, replacements, order cancellations, and refunds — everything in one place.
Returns and replacements are ONLY accepted if you have a clear, uninterrupted unboxing video recorded at the time of delivery. Claims without an unboxing video will not be processed. No exceptions.
✅ Returns & replacements are ONLY valid for products that arrive physically broken or damaged at the time of delivery. This must be clearly visible in your unboxing video.
We do not accept returns for change of mind, buyer's remorse, or compatibility issues. Our products are tested before dispatch and are sold in full working condition.
NOT eligible for return or replacement:
The unboxing video is your only proof of damage at delivery. Without it, we cannot process any claim. Please follow these guidelines:
Videos must be in MP4/MOV format and under 500MB. You can upload via WhatsApp, Google Drive link, or email to info@wevyt.com / info@wevytelectronics.com
All return and replacement requests must be raised within 3 days of delivery. Requests beyond 3 days will not be accepted regardless of the reason.
Film the entire unboxing process without stopping the recording. Show the sealed package first, then open it completely.
Email info@wevyt.com / info@wevytelectronics.com or WhatsApp us with your Order ID and describe the damage.
Share the unboxing video via Google Drive link or upload directly. Ensure the video is clear and uncut.
Our team will review the video and verify the damage. You'll be notified by email about the decision.
Once approved, a replacement unit will be shipped within 2–3 working days. You'll receive a tracking link.
You can cancel your order any time before it is dispatched. To cancel, contact us immediately at info@wevyt.com or call 6238415686 with your Order ID. Once an order has shipped, it can no longer be cancelled.
✅ If your cancellation is approved before dispatch, you'll receive a full refund to your original payment method.
Refunds are issued in these cases:
Verified with a valid unboxing video.
Full amount refunded.
Courier could not deliver and the parcel returned to us.
We sent the incorrect product.
💳 Approved refunds are processed within 5–7 business days to your original payment method via Razorpay. Your bank may take an additional 2–4 days to credit it.
Not refundable: change of mind after delivery, minor cosmetic marks, customer-caused damage, or requests after 3 days of delivery.
The Wevyt BlazeBeam comes with a 1-year manufacturer warranty covering defects in materials and workmanship under normal use. This is separate from the return/replacement policy.
Warranty does not cover: physical damage, water damage, unauthorized modifications, or normal wear and tear.
For warranty claims after 3 days of delivery, contact us at info@wevyt.com / info@wevytelectronics.com
Our support team is available Mon–Sat, 10am–6pm IST
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